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Patient Testimonials

  • Look forward to going to therapy appointments.

    Great staff. Look forward to going to therapy appointments.

    - Venita C.
  • The staff is very knowledgable and friendly.

    The staff is very knowledgable and friendly.

    - Laura S.
  • They have helped me tremendously.

    Great Staff. I highly recommend this service. They have helped me tremendously.

    - Kyle H.
  • Very knowledgeable and personable!

    Very knowledgeable and personable!

    - Douglas R.
  • Go get the help you need at Monroe.

    These PTs really know what they are doing. Go get the help you need at Monroe.

    - Deborah B.
  • I highly recommend the PT Center.

    PT Center is very knowledgeable, helpful, upbeat, great at problem-solving my physical issues, and has gone above and beyond in helping me stay on track. I highly recommend the PT Center.

    - Carol H.
  • Great care.

    Great care. I like the one-on-one care the therapists give. They also ask questions during and after therapy to see if it’s helping.

    - Kenneth C.
  • I am well on the way to recovery, thanks to The PT Center.

    All the physical therapists did an excellent job of evaluating and supervising my therapy. They made sure I was doing the exercises in proper form and got feedback from me about the muscle groups affected and level of pain, if any. I am well on the way to recovery, thanks to The PT Center.

    - Nan H.
  • Thank you Todd Koos and all PT Center staff for all you do.

    The PT Center is awesome, Todd Koos is very good, he has helped me so much and I am confident that when I’m done I will have full use of my right arm and at least 90% of my neck which I can live with. Thank you Todd Koos and all PT Center staff for all you do.

    - Robert B.
  • PTC personally cares for each patient.

    The friendly staff and cleanliness of the facility are only surpassed by the knowledge expertise, individual assessment, and personal care of each patient. They allowed me to video them doing specific exercises to help me so that I could do them correctly at home to gain strength and speed recovery.

    - Teresa M.
  • Great staff that really care about your recovery.

    Great staff that really care about your recovery and getting you back to living life.

    - Christopher R.
  • Great experience.

    Great experience. Tim is an amazing therapist.

    - Michael W.
  • Physical Therapy Center is the place for you!

    If you are looking for a place where you’re not just a number and the therapists really want you to be successful then Physical Therapy Center is the place for you!

    - Shantina M.
  • Thumbs up for all the staff!

    Some of the most knowledgeable staff so concerned about my pain they help me relieve my pain without surgery. Thumbs up for all the staff!

    - Norman M.
  • I had an absolutely awesome experience.

    The knowledge and friendliness of the staff is second to none! I had an absolutely awesome experience and I would recommend them to anyone in need of pain relief or rehabilitation therapy!

    - Brett S.
  • Casey is awesome. Very caring and encouraging!

    Casey is awesome. Very caring and encouraging!

    - Sandra H.
  • I highly recommend Michael and the other staff as well to help with all your physical therapy needs!

    I have been seeing Michael at The Physical Therapy Center for more than two months for a shoulder injury. He has always been happy to explain anything I don’t understand and is very knowledgeable. He has been extremely patient with me as I haven’t always responded the same to treatment as others so he just tweaks things to make it work well for me. I so appreciate how kind he and his staff have been to me. I highly recommend Michael and the other staff as well to help with all your physical therapy needs! I have seen the other therapist at work with patients and they too seem very knowledgeable. Thank you Michael for making therapy which at times can be trying an enjoyable experience!

    - Deborah G.
  • I recommend this place to everybody who needs any kind of therapy.

    Casey and Jon make an awesome team. If you have any hip problems or any other problems, they are the ones to see. They helped me physically and mentally and everyone else there is awesome too. They are all very professional and friendly. I just had Casey and Jon to help me but I saw how everyone helped out each other – it’s just an awesome place to go. Even the front desk is very professional and helpful and they greet you with a smile. I recommend this place to everybody who needs any kind of therapy – you will be happy that you did. God Bless you all

    - Noreen
  • I can't say enough great things about them.

    After having shoulder surgery for bone spur removal, I had range of motion issues that were keeping me in pain. My wife found the Physical Therapy Center in Monroe, NC online at the suggestion of my surgeon.
    I wasn’t optimistic at first of what physical therapy would do. Well, boy was I wrong! Todd and his staff have and are still working diligently and thoroughly to get me back to normal. I no longer need pain meds and my range of motion has improved significantly.
    I certainly recommend them. They are dedicated professionals, and I can’t say enough great things about them.

    - Eddy C.
  • I was so happy that I went and definitely will be returning back!!

    I truly enjoyed my visit to the PT Center, walking through the door, I felt peace and love! The thing that touched me is that it is a Christian environment and they start their sessions off with a prayer, that was awesome to me. I told my family, I was so happy that I went and definitely will be returning back!!

    - Quanda H.
  • Don’t live with pain, make the appointment.

    Trying to live with pain and discomfort can take its toll on one’s mental well being. Do yourself a favor and make an appointment at this clinic. The friendliest staff you will ever meet who immediately make you feel ease. They listen closely to what causes you discomfort then slowly work you through exercises to help eliminate it. Don’t live with pain, make the appointment.

    - Moloch I.
  • I HIGHLY (extra highly) recommend going to PTC especially if you’re dealing with any pelvic issues!!!

    I’ve been seeing PTC for a few sessions now for pelvic pain and they have been the first doctors of many to help me start moving forward to less pain. They are very down to earth and helpful and even gives you a plan to do at home so that you can progress outside of the office. I HIGHLY (extra highly) recommend going to PTC especially if you’re dealing with any pelvic issues!!!

    - Justine C.
  • Maggie showed a great deal of professionalism.

    Maggie showed a great deal of professionalism and interest in reducing my pain for the long term, took time with me to understand my condition, and developed a plan that really helped me.

    - Ruth H.
  • I have only had four sessions with Laura but she has helped me tremendously.

    I have only had four sessions with Laura but she has helped me tremendously. Laura has a great attitude and knowledge and is helping me regain use of my shoulder by reviewing the problems I’m having and creating an exercise plan that focuses on problem areas.

    - Sean R.
  • Casey has really helped me with getting back to feeling normal.

    Awesome place, they do a wonderful job. Casey has really helped me with getting back to feeling normal

    - Daniel E.
  • They encourage their patients in a positive manner.

    Mike and his team work very hard to help their patients regain full use of their bodies. For me, it is my arm, and though I have a long way to go I can already see improvement. They encourage their patients in a positive manner and I believe the one on one approach pushes me harder.

    - Rommy T.
  • Thank you PT Center, God bless!!!

    What I like most about “The Physical Therapy Center” in Monroe is the friendly, kind environment, that expresses a faith-based experience in healing (the people, the Christian music, the decor). From check-in to check-out, all the people are kind and eager to help you with whatever your needs. They are striving to help me make my life better, mobility easier. I’ve had the opportunity to work with two therapists (Maggie & Tim). Both have been very detailed in reviewing my issues, setting goals, providing wonderful assistance, as I learn new exercise techniques to help me improve. I truly feel blessed to find a center that’s enjoyable, refreshing, and shows great respect for the people they’re serving.

    Thank you PT Center, God bless!!!

    - Pearl H.
  • I strongly recommend this practice.

    As soon as you walk in you’re greeted by a friendly Receptionist. The Physical Therapy Center has inviting friendly therapists that want to make you feel better. Once your session is done, they thoroughly clean the equipment that the patient has touched. I strongly recommend this practice. Thank you, Casey!!

    - Erick F.
  • I am grateful to her for bringing me back to full speed.

    Moving from discomfort to comfort. I am a very active 57-year-old male who underwent hernia repair with mesh in 2017. The repair worked, however, I was left with extreme pain when I was trying to enjoy my usual activities: running, tennis, golf, mountain biking, and working out at the YMCA. My surgeon recommended some physical therapy. I was a bit apprehensive at first, thinking that the mesh device was the root cause of my pain. Casey took the time to understand my condition & lifestyle and devised specific movements & exercises to strengthen the area where the pain was originating from.
    My results have been incredible. I am able to enjoy all of my activities pain-free again. I also have the tools I need to continue to strengthen my core to enhance my movement every day. Casey was remarkable, patient, and encouraging. I am grateful to her for bringing me back to full speed.

    - Thomas G.
  • Well done to the staff for taking great care of you patients.

    Been suffering from a frozen shoulder since before COVID. So the condition got worse since I couldn’t get the PT treatment required. Since starting my PT, the team has worked with me showing me simple exercises I can complete throughout the day and are not time-consuming. Each session I have, they evaluate my progress and add on another exercise routine. I know have a greater range of motion and Am in considerably less pain. The center is very clean, and while I’ve been there, there have only been another 2 patients in the exercise/therapy area. Every time I finish PT with particular equipment, it is immediately wiped down with alcohol. This is very assuring to me when it comes to health and safety in these testing times of COVID 19. Well done to the staff for taking great care of your patients.

    - Jaime P.
  • Absolutely amazing service!

    I don’t rate often but PTC deserves all the credit possible. Absolutely amazing service!

    - Igor S.
  • I wished it were possible to give a 10 stars out of 5.

    I was involved in a serious automobile accident May 2014 that has left me with some permanent disabilities, I had been to two prior physical therapy centers, the first following the accident was a complete quick cash typically business approach therapy center, in no way focused on the individual, the particular needs of an individual, the same therapy round circuit was given to every patient and timed with a sort of paid parking meter type of vibe – put your $2 in quarters in, run your circuit, 30 minutes up, goodbye.

    The second was OrthoCarolina at Matthews, while the approach was not like the first therapy center the treatment was not specific enough to the individual’s needs, treatment was based on the doctor’s recommendations and you were pushed through the therapy recommend even if you were communicating that you could not complete the expectations or even if you were communicating that the therapy exercise was to intensively painful, you were pushed through it even tearing and shaking in pain.

    Now as for the Physical Therapy Center (PT) located in Waxhaw/3901 Providence Rd South, I was referred back to physically therapy, I chose the closest place possible as I felt the therapy would do nothing for me perhaps even just cause more pain as prior therapy.

    I thank God that by simple chance I chose to begin Therapy here in February, not only have I seen some improvement, I feel extremely valued, my therapy has been specially tailored to my individual needs, I have been educated as to what is going on with me, how the specific therapy would help treat a certain issue, I have been taught to read, respect and set limits for my body to make daily life more manageable. They have even brought to attention suspicion of symptoms (of which I have been suffering from since the accident, have seen no less than six doctors who have all stated “they did not know or go see another specialist) and a few basic tests to suspect I might be suffering from an injury undiagnosed or overlooked. They recommend a specialist who they thought could help…turns out after the visit/examination/testing that I am in fact suffering from this very injury that was suspected. I am now getting treatment for this injury.

    I am thankful to God for placing me here at the PT Center, for everything they have done for me and continue to do. There is no other therapy center like this one, they are not only the best at what they do but they truly care about you, they are so positive, always helping not just with the physical but with the mental state of their patients!

    I wished it were possible to give a 10 stars out of 5.

    I hope if you are reading this review that I have given you enough information to be 100% confident in choosing this location for your therapy knowing that you will receive only the best treatment here.

    God Bless.

    - James W.
  • I have a painfully great time every time I go in there!

    Everyone at the Waxhaw PT Center is fantastic! Very kind & caring. I have a painfully great time every time I go in there!

    - Hawk D.
  • The whole staff there is great -- professional, organized and friendly.

    I went to the Physical Therapy Center in Waxhaw on the recommendation of the home health care staff following a knee replacement and couldn’t have been happier with that decision. The whole staff there is great — professional, organized and friendly. I’m still working on the exercises at home! Thanks to all of you.

    - Anne S.
  • You won't find a better PT Center.

    I won’t go anywhere else. Had knee surgery and shoulder surgery within a year. Went to Todd for both even though my Dr’s had their own PT Center. Very personal, friendly service. Love the whole crew. You won’t find a better PT Center.

    - Maryann J.
  • Everyone there was friendly and approachable! Great experience!

    My daughter Carly is a competitive dancer and had developed a hip strain. We were referred to the PT Center in Waxhaw by Dr. Jerry Barron. Carly worked with a few different therapists while there. They were kind and had a great sense of humor! You can tell that he truly cared about her and her treatment. Molly in the office area was also great to deal with. Honestly, everyone there was friendly and approachable! Great experience!

    - Michelle R.
  • Thank you for getting me back to normal.

    I was so happy to find the Physical Therapy Center in Waxhaw. I had no idea how much a great physical therapist could help me. Thank you for getting me back to normal.

    - Bonnie V.
  • While others only took an easy path Maggie Ray invested time and made a real difference in my life.

    Maggie Ray is a real professional who cares about her skill as a Physical Therapist with on going training and study. I came to her with an uncommon condition and she researched my condition and provided very beneficial treatment. While others only took an easy path Maggie Ray invested time and made a real difference in my life.

    - William A.
  • Excellent place for therapy. My knee is feeling so much better!

    Excellent place for therapy. My knee is feeling so much better!

    - Rhonda S.
  • The people here are the best!!!!

    The people here are the best!!!! I look forward to going every week. They really know what they are doing.

    - Judy G.
  • This is one place you will be THRILLED you chose.

    From January of 2017 to March of 2018, the Physical Therapy Center was part of my weekly routine. A total knee replacement in January brought me to the Monroe facility, but when Dr. Ray ( Maggie) transferred to Waxhaw, even though it was a MUCH farther drive, I followed her there.. She was THAT good.. She became my therapist, my coach, my encourager, & my friend. Always professional at every visit, but with the utmost compassion & caring attitude, she continually pushed me with numerous exercises designed for me to get my mobility back.

    After several months of hard work from Maggie & from me, it was determined that now my HIP on the same side needed to be replaced. So, after surgery in October of the same year, & my home health therapy release, I once again returned to the PT Center in Waxhaw.
    With her “pleasant persuasiveness,” she continued to focus now on my hip recovery. She saw me cry more than 1 time, but offered different types of hip therapy & kept pushing me towards recovery. The first time I walked into therapy without my cane, tears were flowing. I could tell how thrilled she was for my small victory! Maggie always answered any question I had, & NEVER gave up on my long recovery. Continual exercises for my specific situation kept my attempt at recovery from getting boring. A smile greeted me when I arrived, & a smile & “see you next time” when I left.

    It is hard to put into words what a GREAT place this truly is. Therapists work relentlessly to help each & every patient, while soothing music is played in the background. The office staff is kind & friendly, & ready to help with insurance or other concerns when possible. Coffee & hot chocolate are available, & occasionally, names were drawn for gift items for patients with perfect attendance for the month. My time there, as lengthy as it was, seemed more like an adventure than a chore.

    When I was released at the end of March, I proudly signed the wall. Now, I can once again walk cane free, play with my grandchildren, & PLAY GOLF AGAIN!! Dr. Maggie Ray & the PT Center gave me my life back. I will FOREVER be indebted to her & now my mission is to guide others who need a wonderful place to this facility. I also would give this place more than 5 stars if possible. This is one place you will be THRILLED you chose. Good things happen here, check it out. You will not regret choosing the PT Center in Waxhaw for your therapy needs.

    - Cindy J.
  • The team at the PT Center in Waxhaw has made all the difference in my recovery. I'm very grateful.

    My results exceeded my expectations! After total knee replacement in January, followed by issues with my back in June, I feel comfortable writing a review on the PT Center of Waxhaw. Dr. Maggie Ray was so encouraging, informative, and skilled with her assessment and treatment plan for me. When I started PT for my knee replacement I was very nervous, having been told how painful knee therapy was. I wasn’t optimistic for having good function return, either. I actually began to have hope as I kept my appointments, did my exercises at home, and asked Maggie and Latoya all my questions, which they patiently answered. They worked so hard to find the best exercises to get the optimal results, and not once did I have a bad experience. I am pain-free in my knee and so happy; I’ve had arthritis and knee pain all my life. At 63 years old I feel better than I have in a very long time. When back pain began, Maggie assured me they could help with that too. I’m happy to report great progress and considerable improvement as I continue working the care plan laid out for me. An added bonus is Krystal at the front desk. Not only does she remember the patients, she is welcoming and was totally unruffled by my occasional appointment changes. Also, my bill was always accurate, no insurance or co-pay issues. The team at the PT Center in Waxhaw has made all the difference in my recovery. I’m very grateful.

    - Diane J.
  • I would highly recommend them and appreciate all that they have done for me so far.

    The team at PT center has been very easy to work with and really care about how you’re doing and that you get the most out of your sessions. I would highly recommend them and appreciate all that they have done for me so far.

    - Chuck M.
  • Thank you all so much for the EXCELLENT care!

    I highly recommend The PT Center! They really care about you and want to help you get better and get back to the things you love to do as quickly as possible. I can only say I wish I had found them sooner! Thank you all so much for the EXCELLENT care!

    - Kathy F.
  • Do not hesitate to bring your PT needs to these guys.

    Highly recommend. I had a total knee replacement with follow up PT 2.5 years ago at another location. It did not end well. I lost range of motion and extension. I lived with chronic pain. I fell into depression and my overall health declined.

    I recently had a surgical knee revision with follow up therapy at The PT Center in Waxhaw. Simply stated, my life has been given back to me. My knee has not been this good in years. I am back to a full schedule which includes work, exercise, and golf.

    Do not hesitate to bring your PT needs to these guys.

    - Bill B.
  • They helped me meet my goals of being back active, playing with my grandkids on the floor.

    I highly recommend the PT Center in Waxhaw. I had an injured knee and had been on crutches for 2 1/2 weeks. They put together an individualized care plan to help me meet my goals of being back active, playing with my grandkids on the floor. The staff is friendly and create a great, welcoming atmosphere. They were incredible to work with, so encouraging – highly recommend PTC!

    - Melody H.
  • Great team, great guy and less pain...that's a WIN-WIN!!

    Blake Templeton and his staff have done a fabulous job in getting me relief from my back pain! These guys know what they’re doing and are a pleasure to work with. Great team, great guy, and less pain…that’s a WIN-WIN!!

    - Karl T.
  • THANK YOU PHYSICAL THERAPY CENTER!!

    I was injured with a strained hamstring by a physical therapist at another facility closer to my home. I was gun shy, so to speak, because of this and knew I still needed PT after a knee replacement.
    Here at the PT Center, the therapist I work with is wonderful! I couldn’t ask for anyone better. He gently pushes me, progressively, with humor, respect, encouragement, listening, explaining, and kindness. The 20-minute drive is more than worth it, and I am progressing at a good pace eliminating my gun shyness, feeling more confident, and looking forward to physical therapy every time I go.
    THANK YOU PHYSICAL THERAPY CENTER!!

    - Essence A.
  • I highly recommend and without reservation this group.

    Highly-trained and gifted Physical Therapists that truly care about their clients in all aspects of life. I was truly impressed with their professional work and work ethic. The staff not only provide multiple therapeutic exercises while you are in their direct care but provide multiple exercises you can do at home to complement what was done at the office. During the pandemic, I witness them clean all the equipment after each use as well.
    I highly recommend and without reservation this group.
    Ken

    - Ken H.
  • Thank you Todd and Blake for your outstanding care.

    I received treatment at the Waxhaw PT Center after a wrist fracture. The hand therapy was exactly what I needed. Thank you Todd and Blake for your outstanding care. Notability your prayers, practice, and patience with my healing process.

    - Darlene M.
  • I thoroughly enjoyed the experience and miss our entertaining conversations.

    Great group of people. Extremely knowledgeable. Blake did an excellent job helping and motivating me to continue my exercises on my own. I thoroughly enjoyed the experience and miss our entertaining conversations.

    - John P.
  • I like the therapist staying with you while you do the exercises.

    I like the therapist staying with you while you do the exercises.

    - Sigrid M.
  • The best staff ever!!!

    The best staff ever!!!

    - Leesa S.
  • Everyone was so helpful and thanks to them I am doing so much better.

    Everyone was so helpful and thanks to them I am doing so much better.

    - Linda H.
  • The guys here are cool and easygoing.

    The guys here are cool and easygoing. Came in here for a pre-work physical and it was quick and to the point. Thanks guys!

    - Radion A.
  • All staff were great.

    I am very happy with all the work they did to get me on the right track. They also helped with the pain that I have had for years. All staff were great.

    - Lilli F.
  • They have my gratitude!

    I strongly recommend The Physical Therapy Center in Matthews, NC, for the quality of care they provide, beginning with attentive listening to the client’s description of the problem and continuing with expert and deeply respectful treatment. They have my gratitude!

    - Suzanne A.
  • A fantastic place.

    This is truly the place to go for your PT needs. Excellent care, private treatment rooms, Christian atmosphere. I have used this facility several times and have always been treated with respect and attention. They listen carefully and are very encouraging. PLUS they offer a free evaluation a few weeks after your final visit just to see how you are doing. A fantastic place.

    - Jackie R.
  • I highly recommend them and definitely go back for treatment if ever needed.

    Terrific staff! They were both professional and fun. Instead of PT being a chore or something I dreaded doing, I looked forward to my appointments. They showed compassion and care for me, created a specific plan for my injury, were encouraging and well-qualified. I felt like I was treated as a friend instead of just a client. I highly recommend them and definitely go back for treatment if ever needed.

    - Kim M.
  • We will definitely visit Physical Therapy Center for our future PT needs.

    After months of my 8-year-old daughter complaining of hip pain and seeing her pediatrician and getting x-rays, etc we went for one visit with Dr. Koos and he developed a stretching plan that was so effective that we didn’t need to go back. We will definitely visit Physical Therapy Center for our future PT needs.

    - Misti C.
  • Thank you, thank you, thank you! You all are phenomenal!!!

    I am extremely impressed with the quality of people who have been involved with the rehabilitation of my right shoulder (damaged rotator cuff in a water skiing accident) which I believe won’t need surgery as a result of my physical therapy at the PT Center in Matthews. Todd and his crew are fantastic and know exactly what they are doing to help individuals like me to recover with surprising results! Over a relatively short period of time (considering the alternative) I’ve regained my full range of motion and now working on strength training at home. They were an absolute blessing and pleasure to work with. Once again, thanks to all who have helped me heal in a most proficient and healthy manner. I just can’t say enough about these men and women who actually care and live out their mission to help those who are injured and hurting. Thank you, thank you, thank you! You all are phenomenal!!!

    - Ryan D.
  • They became friends and like family to me in the short time I was there.

    Have been to numerous pt facilities over time the Matthews facility has been the best most comfortable PT Center I have been to without a doubt. They became friends and like family to me in the short time I was there. I will be going back for maintenance visits.

    - Brian N.
  • I would recommend this practice to anyone in need of physical therapy.

    PT Center staff was very friendly and showed genuine concern for me and my issues. They focused on identifying my exact injury in order to tailor an appropriate treatment plan to not only address the injury but prevent future occurrence. I would recommend this practice to anyone in need of physical therapy. Shout out to Todd, Patrick, and the super friendly/helpful receptionist (I cannot remember her name.).

    - Tracy B.
  • Compassionate and professional staff.

    I have had excellent progress with multiple physical therapy issues. Compassionate and professional staff.

    - Diane T.
  • I would highly recommend PT Center of Matthews!

    I had been in PT at a different facility prior to finding the Matthews PT Center for my shoulder. Additionally, I had also seen 2 different doctors without any improvement nor any feeling they could locate the issues I was having. I had been disappointed at the “vanilla” approach to my issue.

    I believe all bodies are different and respond differently to therapy, I was impressed on my very first visit how Todd and staff took a great deal of time to ask questions and evaluate the situation. They tried many new approaches to treatment and I improved a great deal because of it. I would highly recommend PT Center of Matthews!

    - Hillary H.
  • Would pick them 10/10 times over again!

    Couldn’t have asked for a better rehab experience with PT Center. There is so much knowledge and talent among the staff here. I suffered a torn labrum and they knew exactly how to work me through the different stages of recovery. Would pick them 10/10 times over again!

    - Daniel B.
  • Thanks guys!!

    The team is great here, I went to this place back in the day under a different owner. The team here is great I always feel welcome, encouraged, supported and valued on my sessions! Thanks guys!!

    - Laura L.
  • I highly recommend the Physical Therapy Center in Matthew's.

    I have been going to the Physical Therapy Center in Matthew’s for just over 5 months now. I had been hopping from one therapist to another for the 18 months leading up to discovering them. I had basically given up on therapy and began to feel that surgery and pain would just be life now when I went to the PTC. They immediately assessed and produced a diagnosis that was completely different than any other therapist I had seen prior and had me start therapy to get my pain levels under control. After going consistently every week for about three months I hit a realization that I had hope again for complete recovery and pain management. They have continued to progress my therapy after an assessment at each visit. They truly are in my corner and I have only felt that they have advocated on my behalf.

    The PTC at Matthew’s is a welcoming and warm place to endure the strain of PT. All the therapists and staff are friendly and helpful. I can honestly say I look forward to my sessions. I highly recommend the Physical Therapy Center in Matthew’s.

    - Elisabeth L.
  • Anna E.

    Can I just start with how AMAZING this place is?!

    Can I just start with how AMAZING this place is?! How PHENOMENAL these people are! Seriously, they have instilled such a high standard of excellence, and they practice it out every single day!

    I started going to Physical Therapy because I couldn’t walk, I had a pinched nerve in my lower back, it was difficult to move. I literally slept in bed for weeks and didn’t move unless I had to. Sitting, lying down, walking, EVERYTHING HURT! Pain pills and tears were what got me through those first 2 weeks.

    Because of PT, I instantly started feeling relief. After my first appointment, I felt embarrassed because I couldn’t do very, very, very basic things. I thought to myself, I have spent most of my life being able to do this, and felt frustrated that I couldn’t. But I showed up to my second appointment, and guess what? I was able to do it all x 2. Literally, I did all the stretches and exercises as before but did twice the amount. Even though it seemed so difficult the first time, it seemed so much easier the next, and the next and the next. I realized that all I had to do was show up, and they would help, they would give support, they would encourage and they were patient. Never once did I ever feel like a bad patient because of something they were doing, they helped me get stronger physically and mentally. I was always able to be honest with them, to tell them what I felt was or was not working, what hurt, and what I felt was helping me get better!

    I am now working out with a trainer, progressing slowly but steady! I have learned that it is the small improvements that make the big changes!

    Thank you Physical Therapy Center for all of your hard work and dedication. You guys are the best!

    - Anna E.
  • I feel better each time I go.

    This is a great physical therapy group that is compassionate and knowledgeable. I feel better each time I go.

    - Richard C.
  • Highly recommend them to others.

    I injured my rotator cuff just before Christmas. I couldn’t lift my arm above my shoulder or extend it forward without tremendous pain. Ended up making an appointment with the primary care physician who referred me to an Orthopedic Specialist and the Physical Therapy Center simultaneously. The Orthopedic Surgeon confirmed I had a torn rotator cuff and recommended surgery. I opted to give Physical Therapy a try first. Great Decision on my part! After only 30 days, eight or so appointments, and a good rehabilitation exercise program, my shoulder is nearly 100%. Great staff! Can’t begin to say enough good things about The PT Center. Highly recommend them to others.

    - Gerald M.
  • Great experience!

    My daughter loved working with Todd! His expertise and loving care were combined with just the right amount of “push”. Great experience!

    - Jamie A.
  • I won’t go to any other place for PT.

    My 14 yo son just completed about 6 months of therapy here and was cleared today. The whole team there had the opportunity to work with him as he recovered from a significantly torn meniscus received while wrestling and treated with stem cell therapy. Today was his last day and he was cleared by PT Center Matthews and IOBX for all sports. PT Center Matthews started him on blood flow restriction therapy to minimize stress on the meniscus and allow for a faster muscle build-up and then graduated full-fledged weight training. The program was awesome, very well executed and the results were more than we could have ever hoped for. I won’t go to any other place for PT. Thank you PT Center Matthews for taking care of my son and doing a fantastic job.

    - Micheal E.
  • The staff there truly appreciate the sport of gymnastics and the strength and motion it takes.

    I was so lucky to have been referred to the Physical Therapy Center! It is much closer to our home and they really understood my daughter’s injury and what our goals for her were. The staff there truly appreciate the sport of gymnastics and the strength and motion it takes. 7 am appts we’re also very helpful! Thank you so much!

    - Kandace G.
  • I can only say that I highly recommend them for your recovery and rehab needs.

    I hobbled into PTC – Matthews with an MCL tear and a partial meniscus tear; within 3 months of working with the PTC Team, I have been able to return to virtually all physical activities without limitation.
    Tiffany was a joy to work with regarding scheduling and insurance, and Mike with Jon worked me through a logical progression to help me reach the goals that I set. Will never forget the BFR…
    I can only say that I highly recommend them for your recovery and rehab needs – good folks that are sincerely trying to help you.
    Thanks again PTC – Matthews Team.

    - Michael H.
  • whom I've met as a fellow patients, and also Physical Therapists.

    The Physical Therapy Center of Mathews has given me most comfortable and confident energy as far as my recovery,and progression and my character at whole. Being there makes me a better person each and every day. It is more to me than just a physical therapy center. The PT’s are great with how they connect with you from every aspect of life. Such a positive atmosphere to be in. I’ve been blessed to meet and work with some of the greatest people in the world, whom I’ve met as a fellow patients, and also Physical Therapists.

    - Demetrius W.
  • He is very professional and engaging.

    Dr. Mike provided thorough care and assessment of my problem and designed a plan to address it. He is very professional and engaging.
    Tiffany is the best receptionist ever!

    - Kevin C.
  • I am so grateful for this Physical Therapy Center!

    I am so grateful for this Physical Therapy Center! It is close to my home and is an encouraging environment! I did 26 sessions for regular PT and now I am doing work conditioning therapy. They push you to get well and you want to do your best! I have come a long way from where I started. Thankful for Mike, Jonathan and Tiffany!

    - Rommy T.
  • I highly recommend this center.

    I am so grateful I came across The Physical Therapy Center in Matthews. It has been a positive experience from the first time I called and spoke with Tiffany, who was very nice, to everyone I have encountered. So far I have had 3 sessions. Mike has been a great PT, with clear guidance and encouragement, and exercises that after every session, with me doing my part in between sessions, I can see such an improvement and progress in my ankle fracture recovery. I love and appreciate the Christian environment with music that is both soothing and uplifting. I highly recommend this center.

    - Desiree R.
  • I thank God every day for helping me to find this special place.

    This is the best experience I have had with a physical therapy clinic. The entire staff are friendly and always willing to go the extra step for you. Tiffany the receptionist always has a smile on her face and she makes you feel welcomed. Mike the physical therapist is kind and he is constantly evaluating if the exercises are helping. This place cares about the person and helping them to heal. John the assistant is great and always willing to answer questions and help you in any way. I thank God every day for helping me to find this special place. I know they will help me recover from shoulder surgery and they can help you too.

    - Rebecca P.
  • Had a great experience with the crew at this place!

    Had a great experience with the crew at this place!

    - Joe B.
  • Thank you PT Center!

    I can unequivocally say the Physical Therapy Center was a God-send to me. After suffering 12 years of disability caused by scoliosis, five major back surgeries, and chronic debilitating pain, I was desperate with a very low quality of life. Every session began with LISTENING to me, and then providing therapy based on what was actually going on, instead of just a standard program of exercises! As he worked to strengthen my core muscles, he also educated me on the pain/brain connection. My pain level is now 80 – 90% less, with no medications, and I am in control rather than pain controlling me. I am driving again, involved in social functions and enjoying LIFE! My life has been revived and renewed! Thank you P T Center!

    - Jeanne D.
  • I couldn't give anyone a higher recommendation!

    I have practiced Yoga, Pilates, have been an avid spinner, hiker, skier and dancer all my life. I’m also a Health & Life Coach, so I come to this review from a very educated and experienced point of view. No matter how well we have cared for our health and our bodies, wear and tear happens. And then there are injuries from car accidents or sporting incidents. If you have “pain” before or after surgery, cortisone therapy, chiropractic work, etc., and/or IF surgery seems to be looming in your near future, PLEASE go visit PT Center first. They are amassed, with a unique quest for education and practical application, a methodology that will change your life and reduce your pain. The motto: “Know Pain, Know Gain”. Your brain, muscle and neurological systems will change and will thank you! I couldn’t give anyone a higher recommendation!

    - Joanne Z.
  • They are the highest trained physical therapists you will find and a joy to be around.

    As a physical therapist myself and a former college athlete, I have experienced the care of several providers across the country. The staff at The Physical Therapy Center are undoubtedly changing the standard by which physical therapists should practice. No more cookie-cutter approach! They understand the science behind pain and they are determined to develop an individualized plan of care to heal both mind and body to its fullest extent!

    In September of 2016, I underwent a life-altering, extensive orthopedic surgery of my L hip that left me unable to work and essentially unable to perform basic activities of daily living (at the age of 28)! I was having constant pain at rest and was barely able to walk through the grocery store without increased pain. I had pain at night, was unable to get comfortable. I worried that I would not be able to return to my own work as a physical therapist and the pain started to take a toll on not only my physical being but also my mental and emotional being (as pain will often do!) I had tried physical therapy and was doing everything the surgeon had recommended, yet, I seemed to be getting nowhere.. until I met PTC.

    Since I started going to physical therapy at the PT Center in January 2017, I have significantly regained function and as a result, I have regained hope that I CAN return to my prior level of function. I have returned to work and could not be happier about my progress. While I still have work to do and continue to work on reaching my goals, I have come so much further than I thought was possible.

    Again, as a physical therapist myself, I have seen discouraged patients, all too often, “give in” to pain and dysfunction. Through my experience, I now fully understand why that happens, but I can confidently say it does not have to!

    You don’t have to “just deal with” the pain thanks to the crew at The Physical Therapy Center! They are the highest trained physical therapists you will find and a joy to be around.

    Highly, highly recommend to everyone!

    - Lauren G.
  • I thought would never go away.

    Coming from an often injured triathlete, it was really important to me to find a PT that didn’t give me a cookie-cutter program and helped me resolve my immediate issues and the true source of my problems. This team exceeded all of my expectations and identified/resolved problems that I thought would never go away.

    - Bruce J.
  • You will not be disappointed in any way.

    I have been suffering lately from an older injury that my job is flaring up. I own a MedSpa/Wellness center so I focus on health as a whole. They are so incredibly knowledgeable in this field I was blown away at my progress in my first 2 visits. Within a month my mobility had increased tremendously. I would highly suggest anyone who is into healing naturally to give them a try. You will not be disappointed in any way.

    - Sherri M.
  • Forever grateful for your help!!

    They are very knowledgeable and passionate about what they do. They truly l wanted to help me heal properly after I broke both of my wrists last summer. It was horrible and I was in a cast for almost 4 months. My mobility was limited to say the least. I can attest that if you spend the time with PTC, they will work through the scar tissues, show you different exercises to help you heal properly. I was attending to my physical therapist in Orthocarolina, didn’t see any improvement. It was more the hassle, then the improvement. I decided to step out of my box and reach out to PTC, it’s one of the best decisions I have made. Today, almost a year, I am working out to the same intensity and lifting a higher weight than I did before. People in my boot camp are surprised to see me working out like Forever grateful for your help!!

    - Stefanny W.
  • Wonderful, warm feeling as you walk in!

    Wonderful, warm feeling as you walk in and the experiences I have had with the Physical Therapy Center has always been wonderful!

    - Vickie A.
  • Great staff extremely knowledgeable.

    Great staff extremely knowledgeable.

    - Steve W.
  • They helped save me from surgery.

    I highly recommend PTC. They use the latest evidence for their recommendations. Their explanations are clear and they helped save me from surgery.

    - Daniel N.
  • I am now able to walk without pain and am even getting back to jogging!

    PTC really does solve movement problems. Their approach is professional, knowledgeable, and caring. My case was just a great-toe joint that was limited for years by arthritis. After a stem-cell injection, they helped with manipulation and exercise, always with clear explanation of what needed to happened to resolve the difficulties with the tissues around the joint that were weakened and stiffened from years of disuse and misuse. Even more, they showed how the entire “tower” of the leg needed work, including the hip. I am now able to walk without pain and am even getting back to jogging!

    - Chas C.
  • They saved me thousands of $$$ in surgery costs & recovery time!

    I own a kickboxing gym so my wrists/elbows take quite a beating. I’ve had a couple of occasions where it was suggested that I have surgery to correct various injuries that I had. I went to PTC for a “second opinion” and they explained to me that we needed to treat the problem & not the symptom. They put me on a program to strengthen and heal the affected areas and I’ve been pain-free since. They saved me thousands of $$$ in surgery costs & recovery time! Whenever I get injured I go straight to PTC!!

    - John D.
  • Bill A.

    If PT is required then this is the place to go.

    All the staff members are very professional and have the patient’s best interest at heart. If PT is required then this is the place to go.

    - Bill A.
  • I’m confident Physical Therapy Center will get you back to your normal in no time.

    PTC is incredible! They have provided me with the strength, education, and resources to rehabilitate my injury three-fold. I am back doing the exercises I love, and not only am I working out without pain, I know the reasoning behind why I’m feeling better. Their approach has been aggressive, yet extremely effective. Their professionalism and knowledge continue to amaze me with each session, and their sense of humor makes the process much more enjoyable. If you have a stubborn injury that is interfering with your happiness and day-to-day lifestyle, I’m confident Physical Therapy Center will get you back to your normal in no time. Check them out!

    - Laura G.
  • They know their stuff. Highly recommend!!

    Great experience. Went in with hip impingement. They taught me about muscle inhibition, and how to overcome it. Through hard work, and a couple of sessions a week, for several weeks, working through the hip issue. Also spent time working on recurring lower back pain, and a calf injury. PTC focuses on body mobility. They know their stuff. Highly recommend!!

    - Frank T.
  • Saved me tons of money I'm sure!! Highly recommended!! :)

    PTC is awesome!!! I work at the dentist office next to PT center and had an injury over the weekend, they fixed me right up no problem!! Saved me tons of money I’m sure!! Highly recommended!! 🙂

    - South B.
  • I'm back to my normal life!

    I have worked with several PT’s about my hip pain and finally after working with The Physical Therapy Center we were able to pin point my issue and now I’m back to my normal life!

    - Lauren C.
  • Loved the time I spent here!

    Amazing! Everyone is so sweet and personable. Loved the time I spent here!

    - Sara P.
  • The Physical Therapy Center has the best physical therapists ever.

    The Physical Therapy Center has the best physical therapists ever. They made me feel welcome the very first day we met and helped me get my knee together also and is very understanding when you can’t make an appointment and will always follow up with you on your progress.

    - Kanisha H.
  • Very grateful for such attentive care.

    My shoulder has improved dramatically since starting therapy at the PTCenter. The staff is very patient and knows their stuff! Very grateful for such attentive care.

    - Choux S.
  • testimonial runner

    I can happily say my back feels great now!

    I could not have had a better experience at the PT Center! I am a college athlete and worked over the summer in order to recover from a back injury. They were very easy to work with and motivating. Each session included a variety of exercises for me to work on, in and outside of PT. They also worked with me to adjust the level of difficulty of each exercise based on my progress and feedback so I could continue to improve. I can happily say my back feels great now! Definitely the place to go for one on one attention and a very knowledgeable physical therapist!

    - Abigail M.
  • Best I've found in Charlotte.

    If you want someone who listens carefully, focuses on the actual problem, proceeds cautiously, and gets results …… PTC is superb. Best I’ve found in Charlotte.

    - Stan S.
  • It is the friendliest office I've ever been to.

    I am astonished at how much the Physical Therapy Center has helped me gain mobility after my injury. They is so knowledgable and helpful. It is the friendliest office I’ve ever been to.

    - Sherri M.
  • I can't recommend them highly enough!

    I was extremely pleased with the care I received here. The Physical Therapy Center team was both friendly and professional. They were extremely knowledgeable and helpful. I can’t recommend them highly enough!

    - Bonnie F.
  • They really know what they're doing and truly care about their patients.

    After many visits to the chiropractor and back surgeon, I’m thankful that I was ultimately recommended by other physical therapists to see PTC. They really know what they’re doing and truly care about their patients. They work with you to pinpoint your issues and constantly look to understand what’s going well and what’s giving you trouble in your day to day routines. They continue to refine the gameplan each visit and seeks to get you in better shape for the long haul.

    - Jeffrey V.
  • I can’t say enough good things about the Physical Therapy Center.

    I can’t say enough good things about the Physical Therapy Center. The professionals who work there are really great and really know how to deal with an injury! Having been to 2 other physical therapy sites, I would highly recommend Physical Therapy Center. From everything to scheduling, wait times, treatment, and aftercare my experience was top notch!!

    - Jen Y.
  • If you're in need of a PT, I recommend the Physical Therapy Center.

    Best PT I’ve ever worked with. They were professional and insightful. They figured out where my pain was coming from and taught me how to manage it on my own. The office is beautiful, well outfitted, and immaculate. If you’re in need of a PT, I recommend the Physical Therapy Center.

    - Leilani S.
  • I wouldn’t hesitate to refer friends to them.

    The PTC has been such an incredible resource for me over the past six weeks and I’m so thankful I found them when I did. They helped get me back to normal after some muscular issues that showed up after the delivery of my second baby. During a scary time when I was hardly able to walk, they were able to help me slowly get my muscles working properly again and I am back to walking and even jogging some again! They were very caring, knowledgeable, and genuinely interested in my quick recovery. I wouldn’t hesitate to refer friends to them.

    - Megan A.
  • They have adapted my at-home exercises to suit my needs.

    My husband has been to the clinic many times for his shin splints and loves the dry needling. I have also started seeing PTC and they really listen to what you do and don’t want to do, I definitely did not want to try dry needling unless they really recommended it, like the way my husband described it, seemed very scary. We also have another friend that sees them, also recommended by my husband. They have adapted my at-home exercises to suit my needs especially when I started having knee aches from the repetition of different exercises which they then changed on my next appointment when they asked how it was going.

    - Amelia N.
  • They will get you back to where you need to be.

    PTC has awesome Physical Therapists; I’ve gone to them for countless sessions and they have the best PTs I have seen in Charlotte. They’re hands on, passionate, and truly cares for their clients to the point where they still call and email me to check in to see how I’m doing. I’ve gone for dry needling, massaging, aggressive hands on sessions, etc they do it all. The sessions are constantly evolving and they listens to where you’re at and works directly with you to craft a plan to get you better. The reviews really do speak for themselves and I suggest seeing PTC if you’re trying to bounce back from an injury regardless of your fitness level. They will get you back to where you need to be.

    - Adam C.
  • If you are looking for a PT - I highly recommend PTC!

    PTC is wonderful – so helpful, patient and understanding. Every session, they take the time to teach me where the pain is coming from, how the muscles and joints are working, and exercises I can complete to improve my overall well-being. If you are looking for a PT – I highly recommend PTC!

    - Erin S.
  • You will not be disappointed.

    Highly recommended! I have been getting dry needling and have found it extremely helpful. All of the staff are incredible and very friendly. You will not be disappointed.

    - James W.
  • I strongly recommend Lee for all your PT needs especially athletes and the CrossFit community.

    Lee Boswell Clinic Director of South End is truly a expert of his craft. I injured my low back during a CrossFit competition and if it weren’t for his knowledge and practical skills I wouldn’t have been able to continue. He’s incredibly patient and focuses on your needs. Lee did acute trigger point dry needling and electric stimulation along with trigger point massage therapy and rock tape. After an hour I went from nearly being disqualified due to injury to being able to nearly squat snatch 225 lbs and continue competing with my team. Lee knows exactly what he’s doing and cares about not only the patient from any walk of life but also the CrossFit community as he’s passionate towards helping athletes achieve there elite potential all while being empathetic, compassionate, professional, and comforting. It was a very relaxing experience having Lee work on my lower back to get me back onto the competition floor from an injury that I would not have been able to overcome without his help. I strongly recommend Lee for all your PT needs especially athletes and the CrossFit community.

    - Vince D.
  • Lee figured out the problem and had it fixed in two weeks.

    Nowhere else could figure out the issue with my leg. Lee figured out the problem and had it fixed in two weeks. He. Is. The. Man.

    - Ethan P.
  • I highly recommend Lee and this office.

    I came into The Physical Therapy Center after spending 6+ months attempting to treat a bad case of elbow tendinitis at Greg Ott Physical Therapy. The progress I made after just two visits with Dr. Lee Boswell far surpassed what I had just spent months treating at Greg Ott. After 4 visits, I can confidently say that I’m ready to return to activities which I’d missed out on due to elbow issues. Lee is knowledgeable, personable, invested in your health and will push you to get better. If you’re searching for a physical therapist, I highly recommend Lee and this office. I will absolutely be returning in the future for any other injuries I happen to incur (hopefully none!).

    - Mark P.
  • I hope I don't have to go back to physical therapy, but if I do I'll be coming here for sure!

    I am a physical therapy skeptic, but this place is awesome! They definitely changed my outlook. I went in for an issue regarding knee pain. They made a diagnosis and plan that ended up fixing the issue in 3 sessions, no pressure to keep coming. I hope I don’t have to go back to physical therapy, but if I do I’ll be coming here for sure!

    - Brian S.
  • Highly recommend!!!

    Dr. Boswell was approachable and had a depth of knowledge that impressed me. My daughter was there for jaw pain. We were sent by the dentist and I was curious what a pt could do. He not only did a full assessment and gave her exercises that resolved the problem, he also guessed that she suffered from headaches and fixed those. Highly recommend!!!

    - Debbie R.
  • The BEST experience and I highly recommend it to anyone. Thanks Dr. Lee!

    I truly can’t express how amazing my experience was here. I am huge fitness enthusiast and tore my bicep tendon last August. I wasn’t able to use my upper body whatsoever and ended up with little to no strength in the back of my shoulder. After my first visit with Dr. Lee Boswell, I wanted to cry tears of joy because I could finally see a path to getting back to normal! He is so approachable and knowledgeable and makes great relationships with his patients. After less than a month and a half, I am back in the gym and doing what I love!!! The BEST experience and I highly recommend it to anyone. Thanks Dr. Lee!

    - McKenzie W.
  • I would recommend Dr. Boswell to anyone in the Charlotte area for any issue, big or small.

    Dr. Boswell has been treating me for chronic hip pain for a month or so now. Since he’s been treating me I’ve been able to be more active and get back to doing more things that I enjoy. With his dry needling skills and overall knowledge of anatomy, he was able to fix 75% of my issue in one session. He continues to help me with other issues that I’ve been experiencing besides my hip like my lower back. I would recommend Dr. Boswell to anyone in the Charlotte area for any issue, big or small.

    - Melody H.
  • I definitely recommend this center for anyone needing physical therapy.

    My experience at The Physical Therapy Center has been a positive one. The office personnel have been friendly and helpful. My therapist, Lee Boswell, works hard to discover the full extent of the problem and how best to overcome it, changing and adjusting exercises as needed to accommodate progress. He’s very encouraging through tough times, and the dry needling he does has been most helpful to me. I definitely recommend this center for anyone needing physical therapy.

    - Dorothy G.
  • I was impressed by the time and attention that was given to me.

    I was impressed by the time and attention that was given to me before the therapist even touched me. I was asked many questions that helped them understand my situation and my needs. I didn’t feel like “just another body.” The therapy was more than just exercises. Each suggested. The movement was tailored so I could adapt to my work environment my home and my lifestyle.

    - Marybeth L.
  • Very impressed with this group over all others.

    Very friendly knowledgeable staff, this was my second or third time around for therapy. Very impressed with this group over all others.

    - James P.
  • I would recommend Lee to anyone looking into physical therapy (not just shin splints).

    Had been dealing with shin splints for months and finally decided to go in and work with Lee. Right from the get-go, I could tell he was incredibly knowledgeable on the subject and knew exactly what he was doing. After a couple of months of hard work, I can finally run again and feel normal! Honestly so relieving to not have to be constantly thinking about shin pain and would recommend Lee to anyone looking into physical therapy (not just shin splints).

    - Hank T.
  • He is the physical therapist you're looking for, thank me later.

    As a part-time athlete, I’ve worked with some of the best in the orthopedics world, including The Andrew’s Group (services a number of high profile athletes/organizations), Duke Medical, and beyond. I can say beyond doubt that Dr. Lee is one of the best Physical Therapists I have ever worked with (therefore, likely, one of the best in the nation). Beyond being incredibly intelligent and knowledgeable both in general and in the field of Physical Therapy, he is incredibly passionate. He is doing what he was meant to do, and he knows it, and that manifests itself in his work. While I’ve always gone to Dr. Lee for maintenance work/dry needling/etc, I most recently went to him for a nasty shoulder injury. I had been told by an orthopedic surgeon with more than 20 years of experience that I should “probably stop lifting” as my shoulder was “done”, and told by another physical therapist, with almost 15 years of experience, that I “at least, may not be able to do overhead movements anymore”. I spent TWO WEEKS with Dr. Lee and experienced a ~60% decrease in my shoulder pain (keep in mind I had been working with the other PT for almost 2 months prior). Today, a month and a half later, I just completed a full week of training (including all of the overhead movements in the world)… with no pain. If you think you’re “done” or you won’t be able to return to the activities you love or maybe you’ve even been told so by doctors, nurses, PTs, etc… Find Dr. Lee and give him a shot, put in the work, and I’d be surprised if you had an issue that he couldn’t either improve greatly or fix completely. He is the physical therapist you’re looking for, thank me later.

    Best of luck (but you probably won’t need it)

    - Emerson B.