Patient Information

Are you living with pain? At Physical Therapy Center, we are dedicated to helping you identify the cause of your pain and creating a custom treatment program that will allow you to return to normal activities pain-free.

At our Matthews, Waxhaw and Monroe, NC physical therapy clinics, we are here to help you enjoy your life, pain-free!

To make an appointment at your convenience, simply call us today or click here to request an appointment.

What you should expect from your first visit with us:

• You will register with our friendly front office staff. They will help you navigate the insurance process and treatment program so you can focus on your recovery.
• You will meet with our physical therapist for the initial evaluation.
• During the evaluation, your therapist will ask questions about your medical history, current pain, or injury. Open communication helps us understand your problem.
• Your movement, strength, coordination, and much more will be evaluated. Our purpose is to help you, so please ensure you communicate to your therapist if anything is hurting or bothering you during the examination.
• Your therapist will recommend and prepare a course of treatments to ensure the quickest recovery and the best results. Your therapist will discuss the recommendations with you.
• There will be some treatments performed the first day to get you started on your road to recovery. However, during the next visit you will get into the full swing of your treatment plan.
• You will schedule your series of visits with the front desk. The amount of therapy needed will be discussed with you, depending on the recommendations of your therapist. We offer many convenient appointment times, however, prime times can become busy, so it is best to book ahead as much as possible.
• Your therapist will write up their findings and treatment plan to submit to your referring physician or another medical professional who you choose.
• If you have any questions at any time, please don’t hesitate to call. We want to ensure your satisfaction and full recovery.

Did You Know You Can See a Physical Therapist Without a Referral?

Not everyone knows you can go directly to your physical therapist if you are dealing with pain or an injury. It doesn’t matter if you’re dealing with an old or new problem. In all 50 states, you can schedule a visit with one of our therapists to get help sooner than later.

In the medical community, Direct Access is the ability to see a physical therapist when you want to without getting permission from your physician or medical practitioner.

Physical therapists routinely assess and treat patients without a physician’s recommendation. You can call us directly at The Physical Therapy Center in Matthews, Waxhaw and Monroe, NC, and we’ll schedule your appointment today! Direct Access eliminates wasting your time for the appointment to see a doctor, then the delays in getting a referral to physical therapy and waiting for an appointment to see the therapist.

Another benefit of seeing your physical therapist immediately is the cost savings. Beyond the cost of copayments to see your physician or being sent to a specialist paying another copay and finally getting sent to physical therapy, you can save money and see our team directly.

Direct Access is all about having the freedom to make your own decisions without being bound by outdated rules. It allows you to be in charge of your healthcare so you can focus on your recovery instead of waiting for another appointment to get you the help you need today!

Do you have a friend or family member who could benefit from our services? At Physical Therapy Center, we love helping people achieve relief from pain and reach their full potential, thus making a difference in their lives.

Our purpose at Physical Therapy Center is to leave a greater impact on the communities around us. In order to achieve our goal, we want to change as many lives as possible and become a beacon of positivity in our communities.

If you know someone that could use our help, simply fill in the form below and we will send them information about how we can help. We will gladly answer any questions they may have about their condition and how we can help.